Terms of Service

Last updated: January 2025

These Terms of Service ("Terms") govern your use of the Mentevo platform and services provided by 911 Digital ("Company", "we", "us", or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Account Registration

To use our services, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

2. Acceptable Use

You agree not to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Upload harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to our systems
  • Interfere with the operation of our services
  • Use our services for spam or fraudulent purposes
  • Resell or redistribute our services without authorization

3. Content

Your Content

You retain ownership of content you create and upload. By using our services, you grant us a license to host, store, and display your content as necessary to provide our services.

Content Guidelines

Your content must not:

  • Infringe any third-party rights
  • Contain malware or harmful code
  • Be false, misleading, or deceptive
  • Violate any applicable laws

4. Payment Terms

  • Subscription fees are billed in advance
  • All fees are non-refundable unless otherwise stated
  • We may change pricing with 30 days notice
  • You are responsible for applicable taxes

5. Intellectual Property

Our platform, including its design, features, and content, is protected by intellectual property laws. You may not copy, modify, or distribute our intellectual property without permission.

6. Third-Party Services

Our platform may integrate with third-party services. Your use of such services is subject to their respective terms and policies. We are not responsible for third-party services.

7. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind. We do not guarantee that our services will be uninterrupted, error-free, or meet your specific requirements.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

10. Termination

We may suspend or terminate your access to our services at any time for violation of these Terms or for any other reason at our discretion.

11. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes. Your continued use of our services after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai, UAE.

13. Contact

For questions about these Terms, contact us at:

  • Email: legal@mentevo.io
  • Address: Dubai Internet City, Building 1, Office 512, Dubai, UAE